Privacy Policy
('We')
BronyMate are committed to protecting and respecting your privacy.
This
policy (together with our terms and conditions of use and any other documents
referred to on it) sets out the basis on which any personal data we collect
from you, or that you provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding your
personal data and how we will treat it.
What
information do we collect about you?
We may
collect and process the following information about you:
- Information that you
provide by filling in forms on our site (the 'Site') (including your
personal details, contact details, and other profile information you
submit when you create a membership profile). We may also collect
information when you voluntarily complete customer surveys, provide
feedback and participate in competitions.
- Information from your
web-based email accounts (including your profile picture and other
publicly visible information) if you agree to add the Site's email
address to the contact lists stored at your email provider's website.
- Your location according to
the IP address assigned to your PC by your Internet Service Provider.
- If you contact us, we may
keep a record of that correspondence.
- Details of
transactions you carry out through the Site, including any information we
require to provide any products or services that you order from us
through the Site.
- Website usage information
is also collected using cookies (see below under 'Cookies').
How will
we use the information about you?
We use
the information we hold about you in the following ways:
- To administer your user
account with us (including notifying you of any compatible matches, tips,
announcements, updates, special offers or services, should you consent to
it).
- To help us improve the
structure, layout and usability of the Site.
- To allow you to participate
in any interactive features of the Site
- To help personalize your
repeat visits to the Site.
- To notify you of any
compatible matches or any matches who are near your location.
- To provide you with
information, products or services that you request from us or which we
feel may interest you, where you have consented to be contacted for such
purposes
- To answer any questions you
may raise or respond to any comments you may send to us.
- To notify you about changes
to our service or the functionality of the Site.
- To carry out market
analysis and research.
- To ensure that you are
complying with the terms and conditions of use and to comply with our
statutory and regulatory obligations.
What
information do we collect about others?
Some
features of the Site allow you to share your Site experience with people you
know (“your Contacts”), or to invite them to join the Site. When given the
option to do so you can choose to upload your Contacts information; we will
request their name and email address.
If you
give us your password to upload these Contacts through a web based email
provider we shall not store your password after you have uploaded your
Contacts’ addresses.
How do we
use information about your Contacts?
If you
choose to upload your Contact’s name and email address you are allowing us to
send an email invitation on your behalf, inviting your Contact to join the
Site.
We will
store your Contact’s name and email address solely for the purposes of inviting
them to join our Site and for associating your Contact with you and other
people they may know.
If your
Contact does not want us to store their email address which you uploaded to our
Site, they can ask us to remove it by contacting us at using our contact form.
We will
not store your Contacts information after invitations (up to a maximum of 3) have
been sent. Your Contacts will then only receive future emails from us if they
choose to accept the invitation and join our Site, or if you use any of our
tools to share experiences with your Contacts and you input their email address
for us to use again.
Disclosure
of your information
As we
continue to develop our business, we might sell or buy assets. In such
transactions, the information we have collected about you will generally be one
of the transferred business assets. Also in the unlikely event that we or our
assets are purchased, your information will also be one of the transferred
assets. We may share information about you with:
·
Other
companies in the same corporate group as us.
·
A buyer
or prospective buyer of our business.
·
Our
professional advisers, such as our lawyers, where it is necessary for them to
advise us.
·
Other
persons if we are under a duty to disclose or share your information in order
to comply with any legal obligation.
We may
also share information about you with third parties that we engage to help us
in certain areas, such as processing payments for services you order from us.
However, we will control and be responsible for the use of your information by
these third parties.
We may
also provide information about you to other users of the Site as reasonably
required in order to provide the services that you order from us.
Marketing
and other uses of your non-personal data by us and by third parties
We may
share non-personal information we collect under any of the above circumstances.
We may share it with our own companies or other third parties to develop and
deliver targeted advertising to you, or to help us prepare or share aggregate
business and marketing reports.
We would
like to send you information about goods and services offered by us and
selected third parties that we think may be of interest to you. For that, the
email address or mobile phone number you have provided can be used.
If you do
not want us to use your data in this way, or to pass your details on to third
parties for marketing purposes please tick the appropriate boxes situated in
the 'my account' area of the Site. You can also ask us to not to use your
personal information, or to pass your details on to third parties for marketing
purposes, by e-mailing us using the contact form found in the footer of the
site.
Cookies
We may
collect information about your computer, including where available your IP
address, operating system and browser type, for system administration and to
report aggregate information to our advertisers. This is statistical data about
our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet
usage by using a cookie file which is stored on the hard drive of your
computer. Cookies contain information that is transferred to your computer's
hard drive. They help us to improve the Site and to deliver a better and more
personalised service. They enable us:
·
To
estimate our audience size and usage pattern.
·
To store
information about your preferences, and so allow us to customise the Site
according to your individual interests.
·
To speed
up your searches.
·
To
recognize you when you return to the Site.
Cookies
are small text files that are placed on your computer by websites that you
visit. They are widely used in order to make websites work, or work more
efficiently, as well as to provide information to the owners of the site.
We use cookies to enhance our security, help us gather information during
subscription and understand our web traffic trends. You can amend your browser
settings so that you do not accept cookies, but this will probably adversely
affect the way you experience our Site.
Non-personal
data may be gathered on our behalf using cookies, log file data, and code that
is embedded on our websites by specific third party partners. We use this
non-personal information to help improve the services we provides to you. The
non-personal data gathered is used to provide anonymised statistical
information.
Where we
store your personal data
The
personal data that we collect from you may be transferred to, and stored at, a
secure server. It may also be processed by staff who work for us or for one of
our suppliers (for example, staff who are involved in providing services that
you order from us, processing your payment details or providing support
services for the Site). By submitting your personal data to us through the
Site, you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy.
Where we
have given you (or where you have chosen) a password or user ID code which
enables you to access certain parts of the Site, you are responsible for
keeping the password or user ID code confidential. We ask you not to share a
password or user ID code with anyone.
Unfortunately,
the transmission of information via the internet is not completely secure.
Athough we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to the Site; any transmission is at your
own risk. Once we have received your information, we will use procedures and
security features to try to prevent unauthorized access.
Other
Websites
The Site
may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy policies and
that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these
websites.
Access to
information and correction
You have
the right to request a copy of the information that we hold about you. If you
would like a copy of some or all of your personal information, please contact
us using our contact form located at the footer of the website. Please note
that we may make a small charge for this service.
We want
to make sure that your personal information is accurate and up to date. You can
ask us to correct or remove information you think is inaccurate at any time by
e-mailing by using our contact form located at the footer of the website.
Changes
to our privacy policy
We keep
our privacy policy under regular review and will post any changes to it on this
page. We encourage you to regularly review our privacy policy to make sure you
are always aware of what information we collect, how we use it and under what
circumstances, if any, we may share it with other parties.
Questions
If you have any questions about this privacy policy then please contact us at using our contact form located in the footer of the site.
